Data Centre Operator

Hutchison Telecom Hong Kong is a leading digital operator in Hong Kong, committed to channelling the latest technologies into innovations that set market trends and steer industry development. We offer diverse and advanced mobile services under the 3, SUPREME, MO+ and SoSIM brands in the consumer market, and are dedicated to developing enterprise solutions in the corporate market under the 3Business brand . We are currently recruiting exceptional candidates to join our team as we enter the digital era powered by advanced 5G tech. To learn more about us, visit  

Hutchison Telecom Hong Kong is a leading digital operator in Hong Kong, committed to channelling the latest technologies into innovations that set market trends and steer industry development. We offer diverse and advanced mobile services under the 3, SUPREME, MO+  and SoSIM brands in the consumer market, and are dedicated to developing enterprise solutions in the corporate market under the 3Business brand. 

We are currently recruiting exceptional candidates to join our team as we enter the digital era powered by advanced 5G tech. To learn more about us, visit .

Responsibilities:

• Carry out data centre operational tasks according to shift schedule or required timeframe, and work in shift to support the operation in 7x24 mode
• Handle customer escalated issues, conduct necessary fault classification, diagnosis, isolation, coordination with Tier 2/3 support to render the incident resolved and recovering of services
• Perform operation related alarm monitoring, system performance monitoring and health checking to ensure system/services availability and proper functioning of supporting services
• Perform inventory and logistic control, access and security control for data centre operation
• Perform operation related tasks (e.g. job submission, account admin or maintenance task), task result validation, task result recording and escalating / handling the outstanding issues
• Execute or assist the execution of the maintenance activities. This may include execution of command, monitoring or progress, result, deployment of software modules, issue group message

Requirements:

• Certificate or above in Information Technology, Data Centre, Telecommunications or relevant discipline
• 1+ years experience in IT operation
• Knowledge in MS Office, Linux, Windows is an advantage
• Shift duty is required (44 hour per week)
• Good team player and good communication
• For fresh graduated candidate, will be consider as Associate Operation Specialist

Apart from competitive remuneration package and exciting opportunity for career development within the Group, we provide attractive employee benefits such as free company shuttle, free company SIM card and preferential SIM plan offers, comprehensive medical & insurance schemes, as well as full range of other employee well-being provisions.

Interested parties, please apply with full resume, present and expected salary, by clicking “APPLY NOW”. Please quote the reference number on the e-mail subject.

eMail: [email redacted, apply via Company website]

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in the strictest confidence and handled confidentially by authorised personnel for recruitment-related purposes only within the CK Hutchison Group of companies. The personal data of unsuccessful applicants will be destroyed after the recruitment exercise pursuant to the requirements of the Personal Data (Privacy) Ordinance in Hong Kong.