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我們是一家業界領先的金融服務供應商,致力於幫助全球客戶及同事實現「輕鬆智選,精彩人生」。從環境計劃到社群投資,我們所有的業務活動都以價值觀為本。只有助力員工實現成長,組織才會取得矚目成就,因為只有當員工身心健康、受到尊重、獲得鍛煉與考驗時,員工和組織才能相互成就、實現共贏。 立即瞭解您如何攜手製勝團隊發展您的職涯、發揮影響力並推動真正的變革。
Working Arrangement
混合式
職位描述
The opportunity
This role is primarily accountable for managing and resolving client service requests for Human Resources basic support to employees via a variety of channel (phone, email and online chat) as defined in the department training plan within the defined service standards. The role will service employees in Greater China.
Responsibilities
What motivates you?
What we are looking for
What can we offer you?
Our commitment to you
If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of September 30, 2020, we had $1.3 trillion (US$943 billion) in assets under management and administration, and in the previous 12 months we made $31.2 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email redacted, apply via Company website].
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