Information Technology Manager

Responsibilities:

• Lead a small team to provide technical support to the corporate and regional offices, including internal / external network, server, SAN, email service, internal systems, and cloud services.
• Implement and manage various projects to maintain day-to-day operations and improve company productivity based on business needs.
• Diagnose and troubleshoot a wide range of computer issues, network connectivity problems, and hardware/software malfunctions.
• Maintain centralized IT asset and update inventory lists regularly.
• Optimize IT operating costs and resources planning, develop and manage IT budget plan.
• Coordinate with business units and manage all project requirements and expectations.
• Monitor project status, daily operation and provide weekly update to management.
• Project Management, system design, analysis and implementation are required.
• Ensure cyber security measures enforcement and other infrastructure related support. 
• Prepare proper documentation, notification, escalation, tracking and follow through actions of all incidents and service requested.
• Perform any other duties or projects as assigned.

 

Requirements:

• Degree in computer science, Information Technology, or related field.
• Minimum of 5 years of relevant managerial experience.
• Experience in working with regional teams is preferable.
• Solid experience in VMware and Veeam, Windows Active Directory, ManageEngine, SQL Server, Oracle, SharePoint Online, M365, Intune, Microsoft Defender, Azure, WAF, Windows and Linux are required.
• Familiar with ASP, SQL, HTML5/CSS, JavaScript, ETL, PowerApps, PowerAutomate, Power BI, SSIS, SSAS, and SSRS
• Knowledge of Cybersecurity, Cisco Switch, FortiGate, LAN/WAN and wireless networks.
• A good team player with strong interpersonal, leadership and communication skills.
• Ability to analyze, organize and problem-solve.
• Strong hands-on project management and systems integration experience.
• Well-organized, technically competent, and with a strong sense of responsibility.
• High integrity.
• Understands the importance of system housekeeping and proactively handles tasks.
• A good command of both English and Chinese, including Mandarin.

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