Quality System & Compliance Officer

About Arctic:

ARCTIC is a leading computer cooling brand. We pride ourselves in developing the best products in the market while remaining affordable. Several of our products are highly praised by the gamers and computer builders community with whom we have strong ties.

Our R&D center, located in Tsuen Wan, Hong Kong, is easily accessible (10min walk from Tsuen Wan West MTR station, shuttle bus from Tsuen Wan MTR, multiple buses stations close-by). Our facility includes a wide and comfortable office in an A-class building, a spacious and well equipped testing lab as well as some prototype making equipment such as 3D Printer,…

Our team is young and energetic, with members from different nationalities. We offer an attractive remuneration package with CNY double pay, flexible working hours on a 5-day work week, a flat and flexible hierarchy with various opportunities to develop your skills and career. 

To cope with the rapid company growth and ensure a total market compliance for our products, we are now looking for a Quality System & Compliance Officer

You are a member of the R&D department developing innovative computer cooling solutions with a focus on cutting edge performance, high quality, attractive design, short development lead-time and competitive cost.

To accompany the growth of the company, we are adding a Quality System & Compliance Officer to help us develop on the right track. 

You will firstly focus on the company quality system :

• Assess the current situation of the company quality system and procedures, identify the areas of improvement and write down procedures to reflect the real day to day operations.
• Evaluate the procedure strength and work on improvements to secure the business processes.
• Audit the processes and their compliance with the defined procedures.

The quality system will need to be prepare in accordance with ISO9001 requirements in order to prepare for a certification.

In parallel, you will be working on the compliance of both products and factories with the legal and ESG requirements.

Product Compliance tasks

• Develop, implement and maintain compliance documentation for the different product lines in our existing regional markets.
• Follow-up regulation evolution and the impact on our documentation obligations. Implement changes accordingly.
• Review documentation availability and obtain update whenever necessary. 
• Work with Engineers to get necessary documentation prepared in accordance with requirements from regulation.
• Assist Sales team in investigating compliance requirements for new markets in development.
• Liaise with OEM customers for ad-hoc request related to regulatory documentation
• Maintain online compliance documentation available to our customers

Factory compliance task

• Work with purchasing department to ensure that all factory documentation is properly maintained. 
• Investigate with factories for supply chain certifications such as FSC, CMRT, BSCI, …

You are stationed in our HK office and may, occasionally be requested to travel to partners locations.

The position will open to wider documentation tasks as the selected candidate settles in and secures the different segments of the documentation. ISO certification of the company is a long term goal to be handled by you.

Candidate Profile:

• Holder of a degree in Quality, Engineering or Science with at least 5 years of relevant experience in Product compliance or Quality Assurance. You have extensive knowledge about product compliance regulation especially in Europe and USA. You have in depth knowledge about the different regulation bodies as well as the ESG compliance schemes.
• Previous experience in Quality system such as ISO 9001, TS16949,… will be considered as a definite advantage.
• You are open-minded, willing to listen to opinions and accept new challenges. You clearly understand that your performance contributes to the team as well as the company’s success. Your actions are target-oriented and you are self-motivated. You have good discipline and serious working attitude. You are able to handle multiple tasks in-parallel, and work under a bit of pressure. 
• You are necessarily fluent in English. Mandarin and Cantonese are not required but will be an advantage. 
• Keen interest in PC building and/or gaming will be considered a definite advantage.

Interested parties please click “Apply Now” to apply job.

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