Regional Operations Manager

Compass Group Hong Kong Ltd., a UK based fortune 500 Company, is one of the world's leading catering and support services companies. We provide high quality catering and support services to Healthcare, Education and Business & Industry segments in Hong Kong.

We are now actively searching for an energetic and focused professional to join us in the following capacity:

Role Summary:

The Regional Operations Manager is the key partner to Bloomberg for strategy, program development, financial management, opening new business, and defining a culture of excellence in the service and experience of the operation. Specifically, this position oversees all pantry food & beverage, hospitality, events and guest service operations (where applicable).

Current countries include Hong Kong, Singapore, Australia, New Zealand and Japan.

Key Accountabilities:

• Work with the country teams to deliver the account strategy in strict and compliant accordance with the terms of the global MSA and the KPI measurements contained; delivering upon both the Compass commercial commitments and the obligations required of the Client.
• Implement robust Governance in order to identify and manage risk in all areas including; HSE, legal, Commercial, BCP. Ensure that structure including meetings, cadence and escalations are maintained.
• Develop great stakeholder relationships with the Compass and client teams and the multiple clients within the countries - At all times being brilliant to do business with.
• Lead our program of continuous improvement across each of the regional geographies and service streams within the countries.
• Implement and sustain the account management and retention principles.
• Ensure that the qualitative and quantitative required for essential regional and global reporting is received in an accurate and timely manner.

Job Requirements:

• Minimum of 5 to 7 years management experience supervising senior managers, ideally at a regional level
• Multi-country regional experience desirable
• Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation
• Strong passion for great food and hospitality
• Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy
• Ability to work in a fast paced, changing environment

We offer an attractive remuneration package and excellent career prospects to the right candidate.

Please apply with full details of academic qualifications, work experience, date of available, present and expected salary by clicking "APPLY NOW" button or by Whatsapp for inquiry.

• Please refer to our website for more information about our company

We are an equal opportunity employer and welcome applications from all qualified candidates

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