Support Engineer / Lead - Urgent Role

We are searching for a creative Support Engineer / Lead to join our amazing team at NLS in Hong Kong.
Growing your career as a Full Time Support Engineer / Lead is an awesome opportunity to develop competitive skills.
If you are strong in communication, project management and have the right experience for the job, then apply for the position of Support Engineer / Lead at NLS today!

- Our client provides customers access to global forex, indices, cryptocurrencies, commodities markets through their trading platform. - Massive growth in the Hong Kong IT team - Exposure to global stakeholders / teams

Responsibilities :

• Identify operational problems by observing and studying system functioning and performance results
• Maintain safe and healthy work environment by following and enforcing standards and procedures; complying with legal regulations
• Provide technical support and guidance on operations validation, development and implementation
• Develop operational solutions and assist in the development and maintenance of operational standards and procedures including ITIL processes
• Manage production changes including application deployment
• Perform 7x24 first line support
• Ad hoc duties as assigned

Basic Qualifications:

• Degree or above in Computer Engineering/Computer Science or related discipline
• 3+ years’ experience in IT Operations / Support
• Solid years of hands-on experience in managing production systems

Preferred Skills and Experience:

• Hands on and working knowledge of scripting technologies
• Basic concept of database and Cloud technologies
• Basic concept of any programming languages in any of Java, Node.js, Python, C++, C#
• Strong organizational skills and ability to multitask, balancing competing priorities
• Good command of written, spoken English and Mandarin

A full version of the JD is available upon request. 

How do I apply?

Simply drop an email to Dhiraj with your resume by clicking "Apply Now".

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Benefits of working as a Support Engineer / Lead in Hong Kong:

● Company offers great benefits
● Opportunities to grow
● Attractive package