Retail Operations Intern, EU (Part-time, Based in Hong Kong)

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

• As CASETiFY expands its retail presence in the Europe market, we are seeking a proactive and detail-oriented Retail Operations Intern to support the setup and smooth operation of our stores. This role provides critical assistance in day-to-day operations, visual merchandising compliance, and administrative support for expansion activities. This internship offers hands-on experience in global retail operations and the opportunity to be part of an exciting market expansion journey.

Job Description                                                                               

Day-to-day Retail Operations Support

• Inventory Tracking: Coordinate and organize inventory and stock management documentation for stock replenishment.


• Store Supplies: Assist with vendor communication and store supplies ordering

Visual Merchandising Strategy & Execution

• Assist in creating and compiling weekly and monthly visual merchandising plans, ensuring they are tailored to local campaigns and seasonal themes.


• Assist in implementing VM updates across the stores, ensuring compliance with global brand guidelines.


• Coordinate the localisation of VM materials (signage, pricing tags, etc.) for the Europe market and ensure accuracy.


• Track in-store marketing asset placement (POP materials, digital screens, etc.) to ensure compliance.

Creative Support & Local Marketing

• Marketing Strategy: Contribute to retail marketing content and initiatives to prioritise local brand awareness efforts.


• Marketing Initiative Support: Assist with User-Generated Content (UGC) marketing, social media content, and in-store marketing initiatives.

Requirement

• Currently studying or recently graduated in Retail Management, Marketing, Visual Merchandising, or a related field.


• Language: Native or fully fluent in English


• Strong organizational and time-management skills with attention to detail.


• Comfortable using Google Workspace and Canva; bonus if familiar with any project management tools


• Strong interest in tech, design, and retail trends.


• Able to work independently in a fast-paced environment