Retail Operations Intern, SEA (Based in Hong Kong)

Purpose of Position

CASETiFY is looking for a learning-addicted, well-organized and detail-minded Intern to provide consistent and structured support to the retail operations PIC with the growing retail expansion plan in SEA, ensuring seamless coordination, execution, and reporting of store-related initiatives and VM efforts. To maintain operational excellence and consistency across all retail stores and new stores, this role will significantly improve execution quality for both VM and retail operations.

Job Description                                                                                  

• Day-to-Day Operations Support: With the number of operational tasks increasing weekly—including store directive tracking, expense submissions, and localization of pricing/VM assets—this intern will help ensure all recurring tasks are completed accurately and on time.


• Visual Merchandising Planning & Execution: Will assist in planning and executing VM updates, including seasonal refreshes and new campaigns. Support layout planning, photo documentation, and compliance reporting, which are crucial for maintaining brand consistency at the retail level.


• Retail-Global Communication: Will act as a key support touchpoint between the global retail team and local store staff, helping to relay new updates, changes, and ensure operational alignment. This helps bridge gaps and minimizes the chance of miscommunication or execution delays.


• Retail-Marketing Alignment: For campaigns and activations, this intern will liaise with the marketing team to ensure that all in-store marketing elements (e.g., collaterals, POP materials) are implemented accurately and on schedule.

Requirement

• Currently pursuing a Bachelor Degree in Business/ Retail / Marketing or related field


• Related internship experience is an advantage


• Knowledge of Google Workspace, Microsoft Office and Adobe Creative Suite


• Strong interest in the global retail business and tech accessories market


• Fluent in written and spoken English


• Able to work independently


• Eager to learn and perform