Part-Time Customer / Logistics Coordinator

Company : Gogox

Job Description - Part-Time Customer / Logistics Coordinator

We are looking for Customer / Logistics Coordinators to join our growing team. In this role, you will act as the key point of contact between customers and our customer service team, ensuring every order and trip is handled smoothly and efficiently.

What You Will Deliver

Greet and assist customers in a professional and friendly manner
Introduce and explain company services clearly to customers
Help customers place delivery orders and ensure all details are accurately recorded
Arrange and coordinate trips, following through until successful completion
Communicate with Customer Service (CS) and customers to clarify instructions and requirements
Provide customers with clear guidance to ensure a seamless experience

Who You Are

Excellent communication and interpersonal skills
Friendly, approachable, and service-oriented personality
Energetic, passionate, and enthusiastic about customer care
Ability to provide clear, structured instructions
Experience in customer service or logistics coordination is an advantage
Proficient in Cantonese, Mandarin, and English
Flexible working hours – able to start from 7:00 AM
Willing to work on Sundays or public holidays when required
Average of 2 working days per week

What We Offer

Supportive team culture
Opportunities to grow within customer service and logistics
Dynamic and customer-focused work environment

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Part-Time Customer / Logistics Coordinator

Job Description - Part-Time Customer / Logistics Coordinator

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