Part-time Event Hotline Helper

ActionHouse International ( is an award-winning Sports and Lifestyle Marketing and Communications agency headquartered in Hong Kong. Over the past 16 years, we managed some of the largest sporting events including New World Harbour Race, Standard Chartered Hong Kong Marathon, SHKP Cyclothon, Formula E HKT Hong Kong ePrix and more. We specialize in providing our clients with ‘Sports Business Solutions’ and services related to Public Relations, Event management, Media management, Marketing Communications and Government & Stakeholders Lobbying. We offer a rewarding and dynamic working environment with on-the-job training for staff career development and exposure. We are looking for an experienced, enthusiastic, flexible and hardworking candidate who is willing to learn, be a team player, adapt to changes and take ownership of projects.

Catch us on #teamactionhouse

Job Description

Responsibilities

• Handle local and overseas telephone and email enquiries of some of the major sports event in Hong Kong from July 2024 to February 2025
• Provide appropriate assistance and follow-up actions to the enquirers
• Consolidate daily hotline log and report to supervisors in a timely and orderly manner
• Assist in data entry and data checking
• Assist the team in assisting in local and international sporting events, programs and campaigns in Hong Kong
• Provide support of ad hoc tasks assigned by the team

Requirements

• Good telephone manner and communication skills
• Excellent command of both spoken English, Cantonese and Mandarin is essential
• High School Certificate or equivalent
• Knowledge on sports and experience in participating and/or organizing sports events would be advantageous
• Experience in customer services or administration is preferred
• Good team player with positive team spirit
• Familiar with social media and digital platform
• Highly motivated with high degree of flexibility and adaptability
• Strong communication and interpersonal skills
• Proficient in MS Office such as Word, Excel and PowerPoint

Please submit your full resume with your photo, availability, your last salary and expected salary to Pakkie Yeung at [email redacted, apply via Company website]. Further enquiries, please contact us at +852 3102 8108. Review of applications will continue until the position is filled. Candidates who are not being contacted within 2 months from the date of their applications may consider their applications unsuccessful.