Customer service intern - order management - with Growth Opportunities

We are on the lookout for a focused Customer service intern - order management to join our amazing team at Veolia in Budapest
Growing your career as a Full Time Customer service intern - order management is a great opportunity to develop relevant skills.
If you are strong in teamwork, persuasion and have the right experience for the job, then apply for the position of Customer service intern - order management at Veolia today!

Job DescriptionAt Veolia Water, we, EMEA Customer Care Team - as part of Global Supply Chain Operations – manage the customer portfolio throughout the entire order life cycle. We are a diverse and truly multicultural team of ca. 50 colleagues. We serve a wide range of customers from industries like food and beverages, power, pharma and life science, municipalities to oil refineries. Our teams are daily in touch with Sales, Material Planning, Sourcing, Pricing, Finance and Distribution Departments to ensure they provide high standards of service level to our end customers. We aim to focus on continuous improvement and increased service level throughout working on initiatives enabling customer service to do more value-added activities for the business and our customer base.As an order management intern, you are responsible for the wing to wing management of the order starting from order entry, working with the plant/production for scheduling the order and with the customer to eliminate possible roadblocks until the order is delivered and invoiced. The focus of your role will be timely and accurately entering the orders and proactively communicate with customers and the stakeholders. You will also be responsible for customer queries both in written and over phone.Required education and experience:Essential:Ongoing studies in university/college, preferably in the field of Economics/Logistics/Sales/Marketing/PRAdvanced level of the language of English skillsAccuracy and attention to detailsTime management and allocation of prioritiesEffective and professional verbal and written communication – both with internal and external customersCustomer service attitude with ownership on any kind of queriesLogical thinking, analytical mindsetStrong IT skills including Google Workspace (sheet, meet, e-mail)Team PlayerDesired Characteristics:Additional relevant foreign language knowledgeGood problem-solving capabilityTasks and responsibilities:Order managementProcessing ordersManaging order related issues to enable delivery to customers on time in full and to invoice accuratelyHandling special queries, urgencies with continuous professional communication with our existing customers and stakeholdersAccount ManagementHandling queries to meet customer expectationsQualificationsRequired education and experience:Essential:Ongoing studies in university/college, preferably in the field of Economics/Logistics/Sales/Marketing/PRAdvanced level of the language of English skillsAccuracy and attention to detailsTime management and allocation of prioritiesEffective and professional verbal and written communication – both with internal and external customersCustomer service attitude with ownership on any kind of queriesLogical thinking, analytical mindsetStrong IT skills including Google Workspace (sheet, meet, e-mail)Team PlayerDesired Characteristics:Additional relevant foreign language knowledgeGood problem-solving capabilityAdditional InformationAs an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Benefits of working as a Customer service intern - order management in Budapest:

● Learning opportunities
● Company offers career progression opportunities
● Competitive salary