Sales Support Specialist with Spanish language knowledge

Our partner's name is known globally with a significant presence worldwide in numerous business areas. 100% American/multinational identity company. We are seeking a highly motivated and detail-oriented Sales Support Specialist to join our team.

Feladatok

Initiate, build and maintain relationships with customers by providing the right content at the right time through the right channel (via phone, email and others) for best customer experience

Promote the company's products and services

Capture all relevant information during customer interactions and register them in CRM tools

Handle customers’ incoming requests, provide necessary support and provide proposals based on customer specified information OR route the request to Field sales (depending on campaign and/or business rules, qualifying the request and providing well defined interests)

Identify sales opportunities with new and existing customers through different channels (phone, email, LinkedIn Sales Navigator, other sales tools)

Elvárások

Bachelors Degree and/or 2+ years of previous inside sales/commercial experience

Previous customer relationship management and out-bound call experience

Effective and professional verbal and written communication (in Spanish)

Ability to work in a team or individually if required, and remotely

Proven account management and project planning skills

Sales mindset and ability to provide excellent customer service, customer-focused approach

Knowledge in social media and lead generation through social media