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Business Analyst

icon building Company : Black & White
icon briefcase Job Type : Contract

Number of Applicants

 : 

000+

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Job Description - Business Analyst

Company
Name :

  •  

Job
Title :

 Business
Analyst

Qualification
:

 Bachelor’s
degree in computer science, Information Systems, Business
Administration, or related field

Experience
:

 6
to 8years

Must
Have Skills :

    8+
    years of experience as a Business Analyst, with at least 2 years
    focused on ServiceNow.
    • Strong understanding of Agile
    methodologies (Scrum, Kanban).
    • Experience with
    ServiceNow modules such as ITSM, ITOM, CSM or HRSD. Experience on
    service mapping, FSO despite, S2P would be preferred.

    Proficiency in writing user stories, use cases, and process
    flows.
    • Excellent communication, interpersonal, and
    stakeholder management skills.
    • Ability to work
    independently and collaboratively in a team environment.

Good
to Have Skills :

 • ServiceNow
Certified System Administrator or other relevant certifications.

Experience with Agile tools like Jira, Azure DevOps, or Rally.

Familiarity with ITIL framework and practices.
• Experience
in enterprise-level ServiceNow implementations or upgrades.

Excellent communication and stakeholder management skills.

Self-motivated, Positive outlook & result oriented •
Demonstrated strengths in leadership, critical analysis, strategic
problem-solving, and effective interpersonal communication.

Roles
and Responsibilities :

 • Collaborate
with stakeholders to gather, analyze, and document business
requirements related to ServiceNow modules (e.g., ITSM, ITOM,
HRSD, CSM).
• Translate business needs into functional
specifications and user stories with clear acceptance criteria.

Participate in Agile ceremonies including sprint planning, daily
stand-ups, sprint reviews, and retrospectives.
• Work
closely with ServiceNow developers and architects to ensure
solutions align with business goals and platform best practices.

Conduct gap analysis and impact assessments for new requirements
or changes.
• Support UAT (User Acceptance Testing) by
preparing test cases, coordinating testing efforts, and validating
results.
• Maintain a product backlog and prioritize
features based on business value and technical feasibility.

Provide training and documentation to end-users and stakeholders
as needed.
• Monitor and report on project progress, risks,
and issues.

Location
:

 Hyderabad

CTC
Range :

 2
to 2.5LPA

Notice
period :

 Immediate

Shift
Timings :

 

Mode
of Interview :

 Virtual

Mode
of Work :

Hybrid

Mode
of Hire :

 

Note
:

 Contract
position



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About the Company

Black & White

Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find indivi...

Read more about the company

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