SAN Storage Consultant- L3 level

Our Company
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.  

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

About the Role 
The L3 Storage & SAN Engineer is responsible for BAU operations, technical ownership, and end-to-end support of Hitachi enterprise storage and SAN infrastructure in a 24x7 managed services environment. This role serves as the final technical escalation point, ensuring the availability, performance, and reliability of mission‑critical storage platforms while also supporting implementation and transition projects
 
Office Location: BKC, Mumbai (Work from Office)
Key Responsibilities:
   Strong hands‑on experience with Hitachi VSP series storage
   Expert knowledge of SAN technologies (FC, zoning, LUN masking, MPIO)
   Experience in 24x7 managed services and BAU operations
   Solid understanding of ITIL Incident, Problem & Change Management
   Provide L3 support for incidents, problems, and changes (ITIL aligned)
   Handle storage provisioning, masking, performance tuning, and capacity management.
   Manage SAN fabrics including zoning, multipathing, and host connectivity.
   Execute firmware upgrades, patches, and maintenance activities.
   Support storage implementation, migrations, and tech refresh projects.
   Prepare and review HLD/LLD, implementation plans, and rollback procedures.
   Maintain SOPs, runbooks, and knowledge articles; mentor L1/L2 teams.
   Serve as the final escalation point and primary interface with Hitachi OEM support.

About us 
We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. 
 
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