Senior Consultant - Business Consulting PI - FS - CNS - BC - Marketing Sales & Service - Bangalore

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

FS :

Finance fuels our lives. Banking, Insurance and Wealth management, create the foundations for growth, prosperity and peace of mind. No other Industry touches so many people or shapes so many lives. 

Amid sweeping regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of nontraditional competitors — all while meeting greater demands for trust and transparency.

To address this delicate balance of issues, our competent team of business strategists, technologists and industry leaders bring fresh thinking and sector knowledge across banking and capital markets, insurance, and wealth and asset management. The results are seamless collaboration, innovative problem solving, breakthrough performance gains and sustainable value creation.

We recruit, train and nurture a diverse set of people who dedicate their minds to building the future of financial services. Together, we explore new perspectives with innovative and entrepreneurial thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow.

Position: Senior Consultant/Manager

Experience: 4-10 years

Domain: Credit Card Product Strategy

EY’s Business Consulting - Financial Services Payment sector team is looking to hire Senior Consultants in Mumbai and Delhi. Must have experience in business, product, or portfolio management roles across cards, merchant acquiring, real time payments and cross border payments. Experience at a top-tier consulting firm in the payments sector will be considered as a plus.

Role Summary:

As a Senior Consultant in Payments team, you will be in a client facing role on strategy and operating model, transformation and implementation projects. You will combine domain expertise in payments with consulting skills to solve complex challenging problems in retail and commercial payments for financial institutions, payment system operators, payment service providers and fintechs.

Key Responsibilities:

1. Be responsible for assisting clients on various initiatives such as business strategy, operating model, business plans, market assessment, market entry, regulatory approvals, new product development, SOPs, campaign management, migration, gap analysis and process improvement, implementation, program management and others.


2. Deliver exceptional client service by understanding engagement objectives, business needs, critical outcomes, and timelines.


3. Builds positive and credible working relationships with client stakeholders.


4. Be a single point of contact for a workstream/module of the engagement


5. Actively participate in client workshops, discussions, and meetings


6. Prepare high-quality deliverables / work-products for assigned workstream of the engagement in timely manner and inline with EY’s quality standards.


7. Provide a recommendation that addresses the customer’s objectives, articulates the value proposition & eliminates obstacles. Map requirements with EY solutions to design a best fit approach.


8. Lead program management activities including preparation of updates for SteerCo meetings, RAID logs, escalations and change management.


9. Assist EY Partner/Director on preparation of sales collaterals such as RFP response, client proposals decks and pitch presentations


10. Collaborate seamlessly with multiple EY teams on proposals and engagements


11. Be up to date on recent developments in payments industry, including regulations and leverage that knowledge and insights for engagements and proposals


12. Be a strong contributor to knowledge sharing efforts within the team and the firm as a whole, actively contribute to thought leadership publications.


13. Coach junior team members and help in their areas of improvement

Skills:

1. In-depth understanding of payments ecosystem, especially retail payment systems in India


2. Familiarity with regulatory compliance, business and operating models, and technology platforms


3. Must be proficient one or more areas in payments and have ability to learn on the job to build expertise in other areas


4. Structured thinking and problem-solving skills


5. Detail oriented, data driven and analytical approach


6. Excellent written and verbal communication and presentation skills


7. Excellent in building presentations under guidance of senior team members


8. Time management and prioritization of important tasks


9. Ability to quickly adapt to diverse ways of working across clients


10. Ability to quickly understand new developments in payments sector and their implications

Must Have:

1. 3-6 years of experience business, product, or portfolio management roles across cards, merchant acquiring, for credit card payments.


2. Full-time MBA from top-tier institution and good academic background.


3. Experience at a top-tier consulting firm in the payments sector will be considered as a plus.


4. Flexibility to adapt to fast changing environments and managing multiple clients


5. Willingness to travel and deliver engagement from client locations, within and outside India