Job Description:

Job Description: • Overall 6 – 10 years’ Experience in Server Management Administration (Linux). • Experience in Server (physical/VM) installation, maintenance & decommissioning. • Profound Linux OS operations experience. • Knowledge in hypervisor operations (XEN and VMware). • To have good knowledge in LVM, DNS, LDAP and IPTables. • To have good troubleshooting skills in server down situation. • Knowledge in physical server management. • Additionally, associate level knowledge in at least one public cloud landscape (AWS, Azure, GCP). • Basic knowledge in automation tools and (e.g. chef) and scripting (e.g. bash, Perl) • Additionally, knowledge/experience in using GitHub and Jira would be beneficial. • Any experience in monitoring with Prometheus on docker setup and/or ELK stack would be beneficial (not mandatory) • Any knowledge for central infrastructure services is recommended and highly beneficial (Security Groups/RPM/Rsync/Mail/Active Directory/Chef automation/Nagios/repository management/Monitoring) • Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: • Deliver 3rd level technical support in compliance with customer SLAs • Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes • Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks • Storage Operations based on netapp-nfs • Package/repository management and OS image maintenance • Patch Management using BladeLogic Automation • Server related Monitoring/Alert configuration and rollouts • Performance tests and analysis • Root Cause Analysis for customer incidents • Service/Task documentation, testing, quality management and knowledge transfer • assist 2nd level technical support in complex tasks • willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project

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NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.