ServiceNow Architect

We are
seeking an experienced and highly skilled ServiceNow Architect with 8+ years of
hands -on experience in designing, developing, and implementing enterprise -scale
solutions on the ServiceNow platform.

The ideal
candidate will lead architecture design, define platform governance, ensure
adherence to best practices, and deliver scalable, secure, and high -performance
ServiceNow implementations aligned with business objectives.

 Key
Responsibilities

• Lead end -to -end architecture
  design and implementation of ServiceNow solutions.
  
• Define platform strategy,
  roadmap, and governance framework.
  
• Design scalable and
  maintainable solutions across core ServiceNow modules, including:
  
• ITSM
  
• ITOM
  
• ITBM /
  SPM
  
• HRSD
  
• CSM
  
• CMDB
  & Discovery
  
• GRC
  (Good to have)
  
• Provide technical leadership
  and architectural guidance to development teams.
  
• Establish development
  standards, enforce coding best practices, and review customizations.
  
• Drive enterprise integration
  architecture using REST, SOAP, MID Server, and third -party tools.
  
• Architect and optimize CMDB
  data models, Service Mapping, and Discovery processes.
  
• Ensure platform performance,
  scalability, security, and compliance.
  
• Lead instance upgrades,
  migrations, and digital transformation initiatives.
  
• Collaborate with business
  and IT stakeholders to translate requirements into robust technical
  architecture.
  
• Mentor developers,
  administrators, and technical leads.
  

Required
Skills & Experience

• 8+ years of relevant
  experience in ServiceNow Development & Architecture.
  
• Strong expertise in:
  
• ServiceNow
  platform architecture
  
• Scoped
  applications
  
• Flow
  Designer & Integration Hub
  
• Business
  Rules, Script Includes, UI Policies, ACLs
  
• Performance
  tuning and optimization
  
• Deep understanding of CMDB
  architecture and data governance.
  
• Experience with
  enterprise -level system integrations.
  
• Strong proficiency in JavaScript
  and ServiceNow scripting.
  
• Experience working in
  Agile/Scrum environments.
  
• Excellent communication and
  stakeholder management skills.
  

 Preferred
Qualifications

• ServiceNow Certified
  Technical Architect (CTA) – Preferred
  
• ServiceNow Certified
  Implementation Specialist (CIS) – ITSM / ITOM / HRSD
  
• ITIL Certification
  
• Experience in multi -instance
  architecture strategy
  
• Exposure to cloud platforms
  such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud
  Platform (GCP)
  

Soft Skills

• Strategic thinker with
  strong analytical and problem -solving capabilities
  
• Ability to lead
  cross -functional teams and influence stakeholders
  
• Strong documentation and
  presentation skills
  
• Customer -focused mindset
  with a consultative approach
  

 Education

• Bachelor’s or Master’s
  degree in Computer Science, Engineering, or a related field (or equivalent
  practical experience).