Account Manager

Company Introduction

At Murf.ai, we're simplifying multimedia creation by harnessing the power of artificial intelligence. Our platform empowers users to craft high-quality voiceovers effortlessly, without the need for recording equipment. With a global reach spanning 150+ countries and over 4 million registered users, Murf.ai has experienced an impressive 6X revenue growth in the last 18 months. Murf Studio, our versatile tool, offers 120+ voices in 20+ languages, providing users unparalleled creative possibilities. With a new dubbing product about to hit the market, the timing couldn't be better!

We are seeking a dynamic and proactive Account Manager to join our team. The ideal candidate will be responsible for fostering strong relationships with our customers, driving engagement initiatives, and identifying opportunities for upselling and advocacy.

This role requires candidates to work from 6 pm to 2 am remotely.

Responsibilities:

• Own the end-to-end renewal process, working closely with customers to understand their evolving needs and ensuring a smooth renewal experience
• Identify and pursue opportunities for upsells, and expansion within existing customer accounts
• Collaborate with customer success team to maximise account value
• Provide accurate and timely forecasts of renewal and expansion revenue
• Generate regular reports on account health, identifying areas for improvement and growth.
• Collaborate with the legal and finance teams to negotiate and finalize contract terms for renewals and expansion opportunities

Qualifications:

• 5-8 years of experience in customer success, account management, or a related field within the tech industry
• Proven track record of managing client accounts and driving revenue growth
• Experience in managing a portfolio of clients and meeting or exceeding sales targets
• Demonstrated ability to identify sales opportunities, negotiate contracts, and close deals
• Excellent communication and presentation skills, with the ability to articulate value propositions effectively
• Ability to identify upsell and expansion opportunities within existing customer accounts

Why Murf.ai

Murf AI is revolutionising creative workflows for businesses through the utilization of our cutting-edge AI technology. Recognized as one of the Fastest Growing Products globally in 2024 at G2 Best Software Awards 2024 and a consistent Leader and Momentum Leader on G2 in 2022 and 2023, we empower L&D and creative teams to evolve into dynamic creative powerhouses. With a focus on cutting-edge research and innovation, a positive work culture, and real impact in the AI-driven space, Murf.ai is one of the fastest-growing companies in the AI voice space. Join us at this pivotal moment, where your ideas matter, and your leadership can leave a lasting impact. If you're ready for a challenge and have the vision to lead from the front, Murf.ai is where your journey into the next chapter of AI innovation begins.