Assistant Account Manager

Job Description:

Dosti Global is looking for Assistant Account Manager (Amazon Seller Central Account) - Beyond your experience, we are also looking for someone who is professional, as well as someone who is curious and self-driven, interested in problem solving, research and a diverse range of tasks and topics in any given day and week and that will change dynamically over time. We are also looking for someone experienced in working with a fast paced, start-up environment and who is a strong communicator, likes to learn and takes pride in their work.

Roles and Responsibilities:

● Support to Account Manager: work with management to ensure internal work and client work is being executed by its SLA requirements.

● Basic Listing Support & Maintenance for All major Ecommerce Channels

● Support Demand Planner by pulling data and then importing and exporting data to appropriate systems

● Create Product Listings (Bar-bones): Amazon, Walmart.com, BigCommerce, Shopify, Chewy

● Assist Account Manager with daily duties: (pulling reports, emailing, and follow-ups, sending contracts)

● Amazon Customer Service: Review Buyer Messages, Review Amazon Feedback Removal & Public Acknowledgements, Public Responses to user content on Brand Managed Listings

● Maintain & Manage Amazon Seller Central Account Health: Escalate issues to management as deemed fit. Duties would include basic line of defense for listing issues. Severe or high impacted listings may be esculated to leadership team.

● Data Entry Projects: at times data entry support will be needed from accounting, marketing, and/or finance teams. This may vary from keyword analysis to merring month end Excel Files.

● Identify opportunities to enhance or streamline administrative processes and lead efforts to optimize current workflows

Requirements:

● Fluent English written and spoken.

● 3+ years of experience as project assistant or executive assistant

● Excellent communication skills both written and verbal

● Advanced Excel skills

● 1+ yrs Amazon and eCommerce experienc e

● History of “owning” the job and never ever giving the job back

● Ability and willingness to work night shifts.

● Driven and eager to learn new things.

● Someone who seeks out issues and owns driving solutions to them, while keeping all resources informed of progress.

● University degree preferred but not essential

● Comfort with numbers and quantitative analysis

● *HTML and WordPress, Website maintenance.