BMS -DCIM Engineer

Job Description

Introduction
As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients’ success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success. Your Role and Responsibilities
As BMS/DCIM Engineer , you are responsible for Monitoring and control for BMS/DCIM technical support to meet Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the service outage or disasters.

Responsibilities:

• To Work in 24×7 Shift at client site.
• To Coordinate with multiple domain owners for technical resolution.
• Responsible for BMS/DCIM Operation and BMS/DCIM report generation.

Required Technical and Professional Expertise

• More than 3 years of experience in Integrated Building management system.
• Working knowledge about Daily/Weekly & Monthly reporting dashboard.
• BMS/DCIM Proactive maintenance and
• SLA management.

Preferred Technical and Professional Expertise

• Polytechnic Diploma in Electronics/Electrical/Instrumentation.