Dispute Management Analyst- Accounts Receivable

Responsibilities

• Should be able to run CI projects independently
• Prior exposure in automations, develop automated dashboard & reports
• Manage day to day program activities & meet defined SLA’s
• Responsible for internal and external governances;
• Process compliances & audits;
• Manage escalations, do RCAs;
• Support transition; quality, risk, PPM activities.

Must have skills

• Excellent communication (written and oral) skills;
• Have the ability to multitask and meet the targets within defined timelines;
• Excellent knowledge of MS Office Apps – Excel, PowerPoint, Word, Outlook etc;
• Good Analytical Skills;
• Should have good team and client interfacing skills:
• Should have closed Lean/CI/BVD projects in prior roles
• Should be well experienced in OTC activities, Dispute management

Qualification

MBA/MCom/BCom/BBM/BBA