Global Account Manager

• Oversee and manage Amazon Global accounts
• Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on Amazon platforms. 
• Coordinate and collaborate with external partners, such as Amazon Seller Support to ensure smooth operations and resolve issues promptly. 
• Analyze and interpret data to drive informed decisions and achieve sales targets 
• Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive positioning in the online marketplace. 
• Utilize Amazon-specific tools and software for efficient account management and to enhance operational effectiveness. 
• Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives. 
• Conduct regular performance analysis, derive insights, and make recommendations for continuous improvement. 
• Monitor and address customer feedback, order processing, product reviews, and ratings to maintain a positive brand image and customer satisfaction. 
• Implement strong inventory management practices to ensure adequate stock levels and minimize fulfillment issues. 
• Drive promotional and advertising strategies to increase product visibility, traffic, and sales on Global platform. 
• Proactively identify opportunities and risks within the Amazon marketplace and propose actionable plans to capitalize on opportunities and mitigate risks. 
• Highlight and address potential areas for process improvements in Amazon Seller Central operations. 
• Stay informed about industry trends and the competitive landscape to identify new growth opportunities and potential areas of improvement.

Requirements

• 2 years of proven experience in managing Amazon Global accounts of various product categories
• In-depth understanding of Amazon-specific tools and software for account management and optimization. 
• Strong analytical skills with the ability to interpret data and derive actionable insights. 
• Excellent communication and relationship management skills
• Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon ecosystem. 
• Proficiency in inventory management and fulfillment processes on Global platform
• Proven track record of driving sales and achieving targets on Amazon marketplaces.