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Job Summary:
Responsible to coordinate for Successfactors & SAP Payroll for day-to-day operations/maintenance and new developments
· Ensure smooth coordination with consultants and IT team for daily operations of SuccessFactors and SAP-Payroll
Key Responsibilities:
Coordinate with SAP consultants for testing, bugs, and resolutions for existing and future modules
Develop an effective mechanism to handle issues and developments
Evaluate the performance evaluation of the Implementation/AMC partner
Responsible for maintaining and updating the system documentation
Provide continuous HR IT help desk support to Payroll Areas / SBUs / Functions (Administrator)
Develop/Maintain reports and dashboards from Success factors
Maintain user manuals and training for the users
Analyze and implement system updates provided by SAP
Driving and implementing new modules
Successfactors – Functionality and Master Data Audit
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