Key Account Manager

· Build strategic relationship with key decision makers in the assigned accounts.

· Stay up-to-date with the tendering, process/ compliances in the segment.

· Ensure diligent bid management with the bid managers and the TSG team.

· Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention and timely collection of the existing revenue.

· Augment solution selling, and drive new product penetration in emerging markets.

· Co-ordinate with the cross functional teams, both internally (TSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.

· Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control.

· Business processes: Comply and follow business processes both internal and external in line with government Policies.