Key Account Manager

Responsibilities:

Key Account management

• Drive new business opportunities through these partners and manage all steps leading up to finalizing distribution deals (i.e. prospecting, contacting, planning/attending meetings, contracting, integrating, optimizing business outcome, solutioning and maintaining close relationships with our partners)
• Attend travel conferences for networking and brand promotion.
• Maintain ongoing communication and keep improving relationships with the Strategic Partners.
• Monitor the success of each Partner and support managing their client relationships to maximize profitability of the account by advising on Mystifly’s products and services.
• Educate Partners about Mystifly Product suite and support connecting with our APIs and SSP, and have a basic understanding of the tools available.
• Provide monthly reports on account performance and forecast.
• Business Development
• Develop and apply program growth strategies to onboard new Strategic Partners
• Research and segment business opportunities with prospects/partners who generate qualified leads and/or who have a strong brand
• Proactively grow and manage your own deals pipeline as well as existing partner’s network of customers; negotiate and close deals in accordance with Mystifly’s contract guidelines and policies
• Establish an understanding of the business objectives of these partners and their customers, and match these with our range of services to create and maximize new business opportunities,
• Monitor, research, and report findings on market developments.

Required Skills/Knowledge/Experience:

• Proven track-record in building and developing business relationships of strategic importance.
• Stakeholder Management - Ability to influence and manage relationships at all levels in partnering companies.
• Native/Fluent in English in written and spoken, other language skills are preferred
• Minimum 5 years’ relevant work experience in Alliances/Partnerships and online travel, preferably in the airline industry.
• Excellent knowledge of the (online) travel industry, in particular the airline industry.
• Business, marketing or other relevant (academic) degree.
• Commercial focus, sales driven, results oriented and a client relationship manager.
• Creative, persistent, and outgoing personality, eager to learn.
• Proactive, positive, and self-motivated with ability to work without close supervision.
• Excellent communication, negotiation, and reporting skills.
• Superior analytical skills, using data to identify underlying trends and make informed commercial decisions.
• Exemplify the hands-on approach and eager to learn;
• Ability to operate both independently and in a team to manage to objectives and company’s goals.
• Ability to adapt to a rapidly changing market environment,
• Solution-based approach to sales with a good understanding of technology.
• Strong customer focus and relationship-building skills.
• Approximately 30-40% travel, to meet our partners and to attend conferences/tradeshows.