Salesforce Business Analyst

Company Profile : GetonCRM Solutions is a niche salesforce specialist consulting company. We are a Salesforce Silver Consulting Partner with experience in salesforce CRM customization, integrations, and building app exchange products on salesforce platforms. We are one of the top 2 Salesforce CRM Experts in Gujarat. We have a strong team of 40+ salesforce certified engineers based out of Ahmedabad.Company Website : : //getoncrm.com/ Job Title : Salesforce Business Analyst : Experience : 6-8 Years Profile Overview : We are seeking a seasoned Salesforce Business Analyst with 6-8 years of experience to join our dynamic team.- The ideal candidate should have extensive exposure to the Salesforce Cloud platform and a proven track record of collaborating with cross-functional teams to translate business requirements into effective Salesforce solutions.- While experience in Presales and Account Management is beneficial.- Additionally, familiarity with European and North American clients is highly desirable.- If you are a proactive problem-solver with strong analytical skills and excellent communication, we encourage you to apply.Responsibilities : - Create and maintain documentation such as process flows, workflows, security setups, and other configurations with support from the Development team.- Conduct interviews, group sessions, and workshops to extract and analyze client requirements.- Transform business requirements into technical terms for developers and testers.- Hands on Experience with Lucid Chart to create Diagrams,Flow charts, Use case diagrams and able to map business requirements in the form of pictorial representation.- Write detailed user stories adhering to the INVEST rule, ensuring crisp acceptance criteria and identifying dependencies among stories.- Develop mockups, wireframes, UX designs, flowcharts, and diagrams to explain requirements effectively.- Collaborate with the Project Manager to ensure a healthy and refined backlog for upcoming sprints. Prioritize and refine stories, prevent frequent changes to the sprint backlog, and maintain stories in the right priority.- Work closely with the IT team, answering day-to-day questions around requirements and priorities.- Collaborate with cross-functional teams to meet deadlines and project schedules.- Perform User Acceptance Testing (UAT) in staging and obtain sign-offs before deploying functionality to production.- Obtain acceptance from clients and ensure customer success from the BA perspective.- Share ideas and best practices with the team, contribute to process improvement initiatives, and stay updated with industry trends and Salesforce updatesRequirements : - 6-8 years of experience as a Salesforce Business Analyst.- Strong analytical and problem-solving skills with the ability to research and understand undocumented setups and applications.- Working knowledge of agile methodologies.- Flexibility to adapt to shifting priorities, ambiguity, and rapid changes.- Excellent communication skills (verbal, written, and presentation).- Proactive, organized, and collaborative approach with a 'can do' attitude.- Ability to work effectively in a team environment.- Must hold relevant Salesforce Certification.- Bachelor's or Master's degree in Computer Science or Business Administration.- Exposure to the Salesforce Cloud platform such as Sales, service, Community - Exposure to Industry specific Cloud such as Health cloud, Financial Service cloud.- Familiarity with European and North American clients.- Experience in Presales and Account Management is a big plus.Certification : Relevant Salesforce Certification requiredEducation : Bachelor's or Master's in Computer Science or Business Administration (ref:hirist.tech)