Deputy Head - Operations

Job Specification:

Designation: Deputy Head -Operations (School)

Experience Min 5+Years' Experience

Location: Chennai

Job Responsibilities:

Zonal Head - Operations will be responsible for below key areas:

• Revenue assurance of the branches and manage the cashflows by timely collections.
• Cost optimization while upkeeping the organizations quality standards.
• Innovate/mainstream value-added programs which will lead to new revenue lines and also adds value to customers.
• Control the customer churn and drive the desired revenue growth year on year  Drive operational excellence initiatives at branches.
• Achieve highest standards of operational excellence by continuous and by implementing sustainable practices in the field of operations.
• Drive customer satisfaction in all service aspects
• Forecasting and planning of key supplies for consumers on timely basis
• To be aware and comply statutory and regulatory norms of Education Industry and the state administrative bodies.
• Work collaboratively with regulators of the state/central
• Maintain relationships with all key stakeholder of the organization and must work collaboratively with relevant functional departments of the organization.

Key Competencies & Skills:

• Candidate must have an entrepreneurial mindset.
• Team management skills are critical, where in candidate must demonstrate exceptional leadership skills to empower the school administrators to perform in their best of their abilities.
• Must be a problem solver and must take decisions based on merit, logic and most importantly believes in customer centricity

Preferred Qualification:

• Candidate must have completed post-graduation in Management, preferably from Tier 1 or 2 colleges.
• Should have excellent communication and presentable attitude, multitasking and quick decision-making knowledge required.
• Candidates from Education Administration and related qualifications will add value in selection process
• Candidate should be from customer focused service organization experience must.

About K-12 Techno services :

K-12 Techno Services Pvt. Ltd. is a leading education management services company that currently operates and manages 60+ schools across various cities under the brand name “Orchids The international Schools”. In addition to this we have multiple brands under our umbrella.

We provide our end-to end services through service contracts with trusts that own the schools – in that sense, we effectively manage and operate the entire school. We are pioneers in bringing professional management to K12 education in India.

Our goal is expansion through standardization of quality – in this context, we help re-brand the school and take over its entire operations, marketing and communications. Standardization of academic delivery is ensured through our Central Academics Team, which conducts its own research into leading education practices and designs our own curriculum, textbooks and lesson plans with micro details.

We are currently backed by Seqouia Capital -SONG, Navneet Publications and Unacademy among others, with whom we have strategic alliances.

See links for more information about the company and the schools: