Job Description - Front Office Executive - Start Now
We are searching for an energetic Front Office Executive to join our diverse team at Duttsen Group in Gangtok Sikkim Growing your career as a Full Time Front Office Executive is a terrific opportunity to develop competitive skills. If you are strong in teamwork, project management and have the right experience for the job, then apply for the position of Front Office Executive at Duttsen Group today!
Are you passionate about delivering exceptional guest experiences and providing top-notch customer service? Join our team as a Front Office Executive, where you’ll be the first point of contact for our guests and play a key role in ensuring they have a memorable stay! Responsibilities: *Greet and check-in/check-out guests with a warm and friendly attitude. *Manage guest reservations and room assignments efficiently. *Handle guest inquiries and provide information about hotel services, amenities, and local attractions. *Address and resolve guest concerns or issues promptly and professionally. *Coordinate with other hotel departments to ensure a seamless guest experience. *Maintain accurate records of guest transactions and update guest profiles. *Process payments and handle cash and credit card transaction accurately. *Follow hotel policies and procedures for security and safety. Qualifications: *Previous experience in a similar front office or customer service role, preferably in the hospitality industry. *Excellent communication and interpersonal skills. *Strong problem-solving and multitasking abilities. *Proficient in using hotel management software and other computer applications. *Ability to work in a fast-paced environment and handle pressure with a positive attitude. *Flexibility to work various shifts, including evenings, weekends, and holidays. *High school diploma or equivalent; additional training or certification in hospitality is a plus.
Benefits of working as a Front Office Executive in Gangtok Sikkim:
● Company offers great benefits ● Opportunities to grow ● Competitive salary
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