Job Description - Front Office Executive - with Great Benefits
We are hiring a focused Front Office Executive to join our passionate team at Seven in Kolkata West Bengal Growing your career as a Full Time Front Office Executive is an awesome opportunity to develop competitive skills. If you are strong in teamwork, teamwork and have the right drive for the job, then apply for the position of Front Office Executive at Seven today!
Job Title: Front Office Executive Location: Kolkata, India Experience: 1-2 years Responsibilities: Manage and oversee the daily operations of the front office. Ensure exceptional customer service is provided to all guests and visitors. Supervise and train front office staff to deliver high-quality service standards. Handle guest inquiries, requests, and complaints promptly and professionally. Maintain accurate records of room availability, reservations, and guest accounts. Coordinate with other departments to ensure smooth guest experiences. Monitor and maintain the cleanliness and organization of the front desk area. Implement and enforce hotel policies and procedures. Assist with administrative tasks, including scheduling and payroll. Conduct regular performance evaluations and provide feedback to staff members. Requirements: Bachelor's degree in hospitality management or related field preferred. Proven experience as a Front Office Manager or similar role. Excellent communication and interpersonal skills. Strong leadership and supervisory abilities. Proficiency in hotel management software and MS Office. Ability to multitask and prioritize in a fast-paced environment. Flexibility to work shifts, including evenings, weekends, and holidays. Knowledge of local attractions, restaurants, and transportation options. Attention to detail and problem-solving skills. Positive attitude and willingness to go above and beyond to ensure guest satisfaction.
Benefits of working as a Front Office Executive in Kolkata West Bengal:
● Excellent benefits ● Opportunities to grow ● Attractive package
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