Job Description - GRE (Guest Relationship Executive)/Receptionist/ Front Desk @ Youthville Serviced Accommodations - S
We are hiring an experienced GRE (Guest Relationship Executive)/Receptionist/ Front Desk @ Youthville Serviced Accommodations to join our productive team at Kohinoor Group Pune in Pune Maharashtra Growing your career as a Full Time GRE (Guest Relationship Executive)/Receptionist/ Front Desk @ Youthville Serviced Accommodations is an amazing opportunity to develop excellent skills. If you are strong in communication, planning and have the right experience for the job, then apply for the position of GRE (Guest Relationship Executive)/Receptionist/ Front Desk @ Youthville Serviced Accommodations at Kohinoor Group Pune today!
We are having an excellent job opportunity as GRE(Guest Relationship Executive)/ Front Desk/ Receptionist with Youthville Serviced Accommodations (Kohinoor Group) . We look forward to adding a dedicated team member to enhance the Youthville guest experience. Interested candidates are invited to submit their resume to Please find below job description for the same; Location: SB Road, Pune Vacancies: 03 Experience: 0–2 Years Gender Preference: Female Responsibilities: 1.Guest Interactions: - Greet and assist walk-in guests, providing information about accommodation options, rates, and services. - Manage guest inquiries, concerns, and special requests with a customer-focused approach. 2.Booking Management: - Handle the end-to-end booking process, from inquiries to confirming bookings. - Ensure accurate data entry for all bookings and maintain up-to-date booking records. 3.Payment Collection: - Handle financial transactions, including processing guest payments and managing cash flow responsibly. 4.Data Management: - Maintain accurate and organized guest records, including bookings, occupancy rates, food, and other services. 5.Check-In/Check-Out: - Facilitate smooth check-in and check-out procedures for guests, ensuring a positive first and last impression. 6.Sales and Upselling: - Actively promote special offers, packages, and additional amenities to maximize revenue with customers. - Utilize upselling techniques to enhance the guest experience and increase sales. 7.Property Ownership: - Take ownership of the property's overall guest experience and satisfaction. - Proactively address and resolve any operational issues to maintain a seamless guest experience. 8.Collaboration: - Work closely with the operations team to ensure coordination between sales and day-to-day property management. - Collaborate with housekeeping and maintenance to meet guest expectations. 9.Vendor Payments and Bill Submission: - Handle vendor payments efficiently and submit bills promptly. - Ensure accurate records and timely processing of vendor-related transactions. Qualifications: - Hospitality degree preferred or any graduate. - Proven experience in both sales and operational roles, preferably in the hospitality industry. - Excellent communication and interpersonal skills. - Strong organizational abilities and attention to detail. - Ability to multitask and work efficiently in a fast-paced environment. - Familiarity with reservation systems and basic financial transactions. - Customer-centric mindset with a passion for delivering exceptional service. - Flexibility to work evenings, weekends, and holidays as needed. Company: Youthville Serviced Accommodations Company Website:
Benefits of working as a GRE (Guest Relationship Executive)/Receptionist/ Front Desk @ Youthville Serviced Accommodations in Pune Maharashtra:
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