Head of Operations & Delivery

The location for this role is - Delhi/Mumbai/Pune/Bangalore

CTC - Upto 28LPA

(Only apply if your expected compensation is in the budget)

As Head of Delivery, you will

- Collaborate with the CEO and CXOs in setting and driving organizational vision,

operational strategy, and hiring needs

- Translate strategy into actionable goals for performance and growth helping to

implement organization-wide goal setting, performance management and annual

operating plan

- Oversee company operations and employee productivity, build a highly inclusive

culture where team members thrive and organizational outcomes are met

- Assess and implement improved processes and new technologies, and collaborate

with management regarding the implementation of these improvements.

- Evaluate performance by analyzing data and metrics and establish corrective

measures where needed

- Manage budgets, capital investment and expenses to ensure that the company

achieves targets on growth, profitability and customer metrics

- Manage relationships with partners/vendors

- Maintain and build trusted relationships with key customers, clients, partners, and

stakeholders

What We Seek:

- Proven experience/ track record as Head of Operations/Delivery or in a similar

role in the development sector

- Understanding of business functions such as HR, Finance, marketing, etc.

- Working knowledge of data analysis and performance/operation metrics

- Exceptional organizational and leadership abilities

- Excellent interpersonal and communication skills

- Competence in decision-making and problem-solving

- Readiness to travel extensively

- MBA or Masters in a related discipline