IT Operations Engineer I - Hiring Immediately

We are on the lookout for a focused IT Operations Engineer I to join our passionate team at HERE in Bangalore.
Growing your career as a Full Time IT Operations Engineer I is an incredible opportunity to develop productive skills.
If you are strong in decision-making, creativity and have the right experience for the job, then apply for the position of IT Operations Engineer I at HERE today!

MAIN RESPONSIBILITIES  

• Monitor and escalate production issues within the stipulated SLA period.
• Provide support for improvement activities on both technical and non-technical aspects of support.
• Involve in the major incidents towards resolution by liasing with multiple stakeholders in a multi geographic environment.
• acknowledge customer reported issues via emails/Tickets and Keep them updated on resolution.
• continuous monitoring of alert and ticket dashbaords.

  POSITION REQUIREMENTS

• Graduate in any discipline, preferrably with 1+ year experience in production support.
• Strong communication, problem-solving and analytical skills.
• willing to work in 24X7 model supporting web based applications hosted across multiple Dc’s.
• Preferrable - knowledge/Experience in monitoring tools and ticketing systems.
• knowledge in Linux/webserver/appservers/Database.
• Passion to work in a 24X7 service delivery model.
• Strong interpersonal skills.

 

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

 

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us. Watch Video

 

As a IT Operations Engineer I, you will be responsible to provide application monitoring and support of one or more services which are in production. The person is expected to work as individual contributor after taking the relevant knowledge from team members. He can contribute the process and service improvement. This position reports to IT Operations Engrg Manager II.

Benefits of working as a IT Operations Engineer I in Bangalore:

● Learning opportunities
● Advancement opportunities
● Advantageous package