Manager, (Digital Officer)

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Business Solutions Unit combines the best of traditional Lean methodologies and Digital solutions to streamline, enhance, transform business processes and to bring value to Stakeholders and or Client by way of improved efficiencies and risk management. BSU is a global team with presence in ~7 locations across the globe.

Job Title:

Manager, Digital Officer

Date:

Department:

Functions

Location:

Chennai

Business Line / Function:

Business Solutions Unit

Reports to:

(Direct)

Head of Business Solutions Unit

Grade:

(if applicable)

Manager

(Functional)

Number of Direct Reports:

Nil

Directorship / Registration:

NA

Position Purpose

As a Digital Officer, you will be responsible to help define, lead and monitor the digitalization and industrialization activity and governance.

You will join the Process Science Group department and ensure the management of the activity, encompassing project portfolio management, budget monitoring and the global animation of the digital community.

As a Digital Officer, you will be the voice of the department in the various meetings and forums.

You will also be actively involved in the promotion of digital solutions, contributing to the communication plan and organizing different campaigns.

Responsibilities

Organization & Strategy

•        Define, implement and monitor the proper governance related to Business Solutions Unit (32 people based in 8 locations)

•        Organize PSG meetings (Steering, PO, …), manage agendas and minutes

•        Define and monitor the strategy of the department and the portfolio roadmap, according to key budget and activity indicators

•        Ensure that project commitments are clearly defined and in line with the strategy and the priority defined the Management

•        Play an advisory role (alerts and recommendations) to the general management

•        Organize and facilitate capacity planning across the portfolio of projects and communicate resource allocation challenges.

Reporting/KPIs

•        Produce a summary of the activity and the project portfolio for the relevant committees and stakeholders

•        Supervise the collection of information needed

•        Guarantee reliable and commented reporting with the necessary alerts and recommendations

•        Consolidate all the indicators necessary to update the set of KAI and KPI

Budget Follow up

•        Monitor the investments and savings related to the various initiatives

•        Ensure synergies created by PSG are reported, tracked and accounted as per on-going official efficiency plan requirements (Diamond)

•        Monitor the department's overall budget (consumed, forecast and preparation of the N+1 budget)

•        Link with IT on budget matters

•        Overall resource management

Change

•        Design, implement, lead and continuously improve the framework and tools to collect, centralize information and report to the Senior Management

•        Provide the necessary decision-making support to all the actors involved (project manager, program manager or Management)

•        Coach entry-level team members on projects governance and methodologies, organize learning events on standard

Community Management

•        Act as a Digital Community Manager (Business Solutions Unit, Solution Leads, Digital Champions and Ambassadors) to ensure alignment on the global objectives

•        Organize and participate in events to boost our brand awareness (sharing days, forums, …)

•        Act as the face and voice of digital brand and manage all community communications

Communication

•        Help define the communication strategy together with the marketing department, set and implement communication campaigns

•       Liaise with our digital experts to stay updated on new AI solutions and stay up-to-date with digital technology trends

Technical & Behavioral Competencies

·       Organization, project management methodologies and tools

·       Minimum of 5 years of experience in Project Management is required

·       In-depth transversal knowledge of Securities Services activities - essential to identify issues and propose relevant approaches, as well as to detect best replicable practices

·       Change agent, oriented towards achieving results and demonstrating innovative, enthusiastic, rigorous, organizational sense, empathy, listening capacity …

·       Energetic, proactive, determined, able to drive change, positive attitude, results oriented   

·       Leadership - capacity to federate teams and internal clients around common topics, good networking     

·       Capable of working in a multicultural environment

·       Strong written and verbal communication

·       Capable of delivering impactful presentations to the internal clients

·       Initiative taker, creativity and curiosity

·       Excellent English     

Specific Qualifications Experience working in automation and AI related projects

Skills Referential

Behavioural Skills : (Please select up to 4 skills)

Ability to collaborate / Teamwork

Critical thinking

Ability to synthetize / simplify

Creativity & Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to manage a project

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to set up relevant performance indicators

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 10 years

Other/Specific Qualifications (if required)