Manager Operational Risk- G

POSITION DESCRIPTION

JOB TITLE

Manager - Operational Risk

GRADE

UJJF / AVP1

DEPARTMENT

Risk

LOCATION

HO

SUB-DEPARTMENT

Operational Risk

TYPE OF POSITION

Full-time

REPORTS TO

Corporate Manager Operational Risk

REPORTING INTO

ROLE PURPOSE & OBJECTIVE

The incumbent will report to the Corporate Ops Risk Manager and takes directions for the development and deployment of various risk related activities such as Risk & control self-assessment, Internal Financial controls (IFC) testing, RBI tranche data control template. Further this role will also monitor and gather inputs from key functions of the bank on KRIs. This role will also document and track Operational risks arising from other bank activities such as Outsourcing, BCP testing, UAT, etc.

The candidate is also expected to be involved in Operational Risk activities like Outsourcing and Business Continuity. Knowledge of Risk & Control Self-Assessment (RCSA) will be added advantage.

SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

NA

• Interact with vendors of the Bank (approx. 50 material vendors)
• Interact with IT Testers (can be vendor employees, approx. 10)

KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business/ Financials

Provide critical input on new or amended products / processes to highlight Operational Risks by reviewing product notes, SOPs etc.

Facilitate regional Ops Risk team across branches and regions to carry out BCP simulation as per approved schedule and review output reports

Participate in product and process review for availability of controls and also in reviews related to Business Requirements Document (BRD), Functional Specification Documents (FSD) and perform User Acceptance Testing (UAT) to ensure effectiveness of controls before move to Production

Perform vendors risk assessment with regards to outsourcing to ensure regulatory compliance

Perform Root Cause Analysis (RCA) of operational incidents which lead to loss events

Customer

Carry out thematic control testing to review effectiveness of various controls

Responsible for the Test of Design and Test of Operating Effectiveness

Prepare data required for the purpose of various Data Control Testing

Internal Process

Implements approach to improve KRI(s) to bring them within acceptable threshold

Implementation of Internal Audit and RBI recommendations specific to the Operational Risk unit

Responsible for implementing risk and control matrix / register for various processes

Learning & Innovation

Update self with prevailing regulations, notification, circulars and guidelines of the regulators and statutory bodies, and disseminate the information regarding new regulatory developments

Develop training modules, including online modules, for development and maintaining of risk culture

Attend external training programs and workshops to enhance operational risk skillset

Enhance knowledge through certification on various courses related to risk management and latest technological developments

Ensure goal-setting, mid-year review and annual appraisal process happens within specified timelines for self

MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

MBA (preferable) or Graduate

Experience

At least 6-10 years of experience in Retail Banking, should have experience in both Assets and Liabilities business

At least 3+ years of hands-on experience in Risk, Audit or Compliance

Certifications

Certification in Risk management (preferred)

Functional Skills

Sound knowledge of Risk Management principles & the evolving practices for the management of Operational Risk

Knowledge of microfinance and functioning of Retail Bank branches will be advantageous

Knowledge on retail assets, to include secured and unsecured loans, mortgage loan, commercial vehicle loan, etc. will be advantageous

Knowledge of RBI polices and guidelines relevant to SFB

Behavioral Skills

Good team player

Ability to work with cross functional teams to deliver desired outcome

Good analytical skills

Good written communication and presentation skills

High standards of integrity and ethics

Competencies Required

Building Relationship

Driving Change

Planning & Organizing

KEY INTERACTIONS

INTERNAL

EXTERNAL

• SPOCs of various departments
• Within Ops Risk team
• Vendors