Operations Manager

The ideal candidate will have the ability to create and maintain an efficient system of operation to support business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. 

Desired Qualifications:

• Strong MICE experience. Should be an outbound specialist
• Should have a strong network in the travel industry (vendors, hoteliers, transporters etc.)
• Sales & Operation through sharing relevant ideas in terms of M.I.C.E destination & logistics feasibility
• Sharing the ideas of travel to specific needs, e.g., M.I.C.E, Leisure & Business
• Preparing tailor-made itineraries and presentations for pitching business to corporates
• Extended support to colleagues in reaching out to corporates and helped them get confirmed business to boost their confidence
• Oversee file operations of the acquired business and provide impeccable customer service
• Develop and suggest strategic marketing plans for business
• Solving problems, including last-minute hiccups through existing relationships in the market and experience.
• Maintaining relationships with DMCs and staying updated on products
• Maintaining relationships with hoteliers from different regions
• Better logistics understanding by handling big group sizes varying from 50 to 1000 Passengers
• 3+ years of experience in a similar role
• Proficiency with Microsoft Office
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within the business