Operations Manager - Remote Work

Job Description:

Swiggy is looking for a highly experienced and motivated Operations Manager to join our team on a full-time basis in a remote work capacity. As a Mid-to-Senior Level Operations Manager based in Bangalore, Karnataka, the ideal candidate will have at least 7 years of relevant experience in operations management.

Responsibilities: 1. Develop, implement, and manage operational policies and procedures to ensure efficient and effective operations. 2. Oversee day-to-day operations, including workforce management, inventory control, and quality assurance. 3. Analyze operational data to identify areas of improvement and implement strategies for optimization. 4. Lead and motivate a team of remote employees to achieve operational goals and objectives. 5. Collaborate with cross-functional teams to drive continuous improvement and innovation in operations. 6. Monitor key performance indicators and performance metrics to evaluate operational performance. 7. Handle escalated customer issues and provide timely resolutions to ensure customer satisfaction. 8. Ensure compliance with regulatory requirements and company standards. 9. Develop and maintain strong relationships with internal and external stakeholders.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Proven experience in operations management, preferably in a remote work environment. 3. Strong leadership and interpersonal skills with a focus on people management. 4. Excellent communication and problem-solving abilities. 5. Ability to thrive in a fast-paced, high-energy work environment. 6. Independent and hardworking with a strong sense of accountability. 7. Adaptability and flexibility to navigate changing priorities and challenges.

Benefits: 1. Medical coverage 2. Retirement plan 3. Parental leave

Working Environment: At Swiggy, we strive for success in a high-energy workplace that is focused on delivering impactful results. We promote a collaborative and inclusive work culture that values teamwork, innovation, and personal growth.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: Swiggy is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, ethnicity, gender, age, religion, sexual orientation, or any other protected characteristic. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.