Revenue Operations Manager

About Growfin

GrowFin is a fast-growing SaaS company that provides financial management solutions to the finance audience, including Controllers, VP of Finance, CFO. Our platform offers features such as financial reporting, collections, cash application & cashflow forecasting, designed to streamline financial operations and drive efficiency in cash flow cycles. Our mission is to help finance teams optimise their performance and achieve their goals with an innovative, user-friendly platform. We're proud of our collaborative and dynamic culture, and we're looking for a motivated and ambitious individual to join our team.

About the Role:

We are looking for a strategist and a problem solver who can bring sales and marketing teams together to drive revenue growth for a business and provide stakeholders with a complete view of revenue streams.

Responsibilities:

• CRM Management: Consistently check CRM records, guaranteeing the accuracy and entirety of data within the CRM system. Produce and circulate CRM reports and dashboards to relevant stakeholders.
• Marketing Automation Management: Be the go-to expert on efficiently and effectively utilising marketing automation to ensure seamless data flow and integration, tracking and visibility, email health, and real-time dashboarding of performance measures.
• Growth Operations: Design and manage marketing operations and processes with the right tools, seamless integrations, project management frameworks, and automations to speed up execution velocity and efficiency across marketing initiatives - inbound, intent and ABM.
• Budget and Process Design: Be the lighthouse for the marketing team to design and manage budgeting required across people, programs and tools to enable efficient spending and realistic forecasting.
• Data Analysis and Reporting: Analyse sales data and CRM reports to discern trends and insights. Prepare routine sales performance reports for management and offer process improvement recommendations based on data analysis.
• Collaboration with Business Leaders: Work closely with Business Leaders to understand their CRM-related needs, providing tailored support, including crafting custom reports, monitoring leads, and overseeing notes.
• Process Improvement: Identify areas where sales and marketing processes can be streamlined or improved. Work on implementing process enhancements to increase efficiency.
• Training and Support: Deliver training and support to sales and marketing team members on the effective use of tools to maximise productivity.
• Documentation Management: Manage and organise sales-related documentation, including notes, templates, proposals, and content. Ensure that all documentation is readily accessible to the sales team.
• Sales and Marketing Alignment: Collaborate with the marketing team to align marketing efforts with sales objectives. Share insights from CRM data that can inform marketing strategies.
• Customer Support and Issue Resolution: Assist in resolving customer inquiries related to sales activities. Address any CRM-related issues or questions from sales team members.

We are looking for:

• Minimum 3 years of working experience in sales & marketing operations, or business operations
• A degree in Sales and Marketing, or an equivalent (MBA preferred)
• Strong Problem Solving and Analytical skills.
• Familiarity with data analytics to track and evaluate sales performance and make data-driven decisions.
• Proven track record of handling marketing operations via tooling and reporting, across multiple GTM initiatives like inbound and ABM.
• Strong Communication skills for clear information dissemination. Must be able to present and share data in a polished, meaningful way to the team members, whether it’s a quick email, in-depth report, or presentation deck. Must communicate in a clear, engaging manner.
• Proven experience in producing error-free reports
• Effective stakeholder management skills, working with multiple stakeholders, including Business Leaders.
• Self-motivated, sharp, and dedicated to delivering results for a rapidly growing team.
• Able to work both independently and as part of a team.

Why Growfin?

• Medical & Accidental insurance for all employees and their loved ones
• Flexible work hours
• A competitive pay
• Lunch, Dinner and Snacks!
• And an amazing team to work with!