Security Operations Manager

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Job Description - Security Operations Manager


Come join Earth’s most customer-centric company! Amazon is looking for a highly motivated, technically inclined Security Operations Manager to lead a security operations and incident response team. A successful candidate will need to embody our leadership principles, with a special focus on Ownership, Earn Trust, Deliver Results, Insist on the Highest Standards, Invent and Simplify, and Are Right, A Lot. You need to be comfortable working in a fast paced technical, and at times, ambiguous environment. This position supports security engineers performing activities, including monitoring, detection, and incident response (MDIR). You will be responsible for coordinating and facilitating security engineering activities for a wide range of products, services, and events. You will drive issues to resolution across numerous service teams. You will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle an assortment of disparate tasks which may include projects and software development work. An ideal candidate for this role will be able to work at all levels, from the theoretical knowledge of security principles to the practical application and real-world implementation of processes and measures. This role will provide career growth opportunities as you gain new security skills in the course of your duties. Key job responsibilities
- You will own building, developing, and managing a growing team of security engineers who perform many tasks, such as: monitoring, detection, incident response, detection engineering, operational excellence, threat hunting, threat intelligence, and projects.
- You will navigate complex security problems and drive relevant teams to take the right actions in the right time frames.
- You will manage the entire security event lifecycle, including communication and escalation.
- You will provide your team technical guidance and help with creating solutions.
- You will help your team balance technical complexity against business needs and be able to articulate issues and mitigations to members of leadership at various levels.
- You will develop key performance metrics, prioritize tasks, create and implement short and long-term roadmaps and visions, and build strong relationships with our customers and partners.
- You will write, review, and deliver high-quality documents for technical and non-technical audiences.
- You will develop a healthy and collaborative culture and enable the team to deliver results.
- You will work closely with other global security operations teams.
- You will ensure effective teamwork, communication, collaboration, and commitment across global teams with competing priorities. About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations: Bengaluru, KA, IND


- 5+ years experience leading, managing, and developing high performance security teams and 5+ years of hands-on experience of information security domains and technologies such as, monitoring, detection, incident response (MDIR), endpoint detection and response (EDR), automation, vulnerability management, threat hunting, and threat intelligence.
- Well versed in making complex trade-off recommendations and decisions and strong information security and team prioritization abilities.
- Excellent verbal and written communication skills.
- BA/BS in computer science, information security, related discipline, or equivalent work experience.
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