Senior AVP - Technology Infrastructure Operations

Job Description :- Responsible for ensuring all Systems and Enterprise Computing services are available and performing as expected.- Establish and maintain ITIL processes to deliver business requirements.- Ensure timely delivery of Key Projects, conceptualize, lead and deliver automation initiatives ,bring and enhance Datacenter Automation Capabilities.- Lead performance reviews with IT Partners and suppliers.- Manage and resolve all escalated issues.- Manage the overall Cost and Financials for Systems CoE.- Good Understanding of running a large-scale 24X7 Wintel Operations.- Should be able to provide the highest level of Technical guidance to Ent. Systems Team- Good understanding of Wintel Technologies like Active Directory, Unified Messaging and Collaboration - Office 365, Windows Group Policies, Clusters, Antivirus, Proxies, Endpoint Engineering, Enterprise Storage and Cloud Management, Datacenter Automation etc..- Ability to operate at all levels within the organization and cross functionally within multiple Client organizations.- Reduction of repeat incidents Adherence to Maker Checker process, 100% Successful Change Execution. Timely RCA submission and Stake holder Communication.- Timely upgrades of tools and other platform stacks.- Responsible for timely closure of all Certification/External Assessments and audits- ITGC compliance adherence by bringing Automation and Auto Remediation of controls.- Timely readiness for client audits, Ontime Closure of VAPT findings, ensure Successful planning & delivery of critical annual activities. (ref:hirist.tech)