Facility Manager (Female)

Job Description

Facilities Manager (Female)

Corporate Solutions

What’s your ambition?  Is it a big goal or small steps?  Professional or personal?  We’d like to know because at JLL, we make your ambitions our business.

And if you have ambitions in Facilities, join us to be inspired by the best. 

What this job involves:

The Facilities Manager will assist the Account Lead in (leading a team or) vendor group to manage the tactical delivery for the assigned property/facility, and be the on-site key point of contact for the key stakeholders &/or client in the absence of the Facilities Manager. The responsibilities will include site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.

Major responsibilities:

People Management (where applicable)
Demonstrate and ensure to instil a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer
– Manage and coach team
– Develop and sustain a high-quality well motivated team
– Ensure high staff morale, trust and work ethics
– Actively support an environment that supports teamwork, co-operation and performance excellence within team
– Assist in mentoring and enabling Training & Development of team members

Client/Stakeholder Management
– Deliver excellent customer service to meet on-site client’s expectations
– Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
– Monitor procedures to ensure client’s expectations are conveyed and worked upon

Procurement & Vendor Management
– Manage multiple vendors including hard and soft skills to deliver services on time and within budget
– Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices

Contracts Management
– Ensure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics
– Monitor expiry of contracts and initiate re-procurement if needed
– Continually assess contracts to ensure best value delivered to the client

Finance Management
– Ensure that the site’s financial operations are meeting targets and control requirements
– Assist and monitor financial processes to ensure account payable procedures are followed at all times

Health & Safety Management
– Implement and manage safety procedures to ensure the provision of a safe working environment
– Ensure compliance with statutory regulations on fire, health and safety standards

Site Operations Management
– Implement Industry Best Practice operations
– Assist and monitor to ensure all building procedures and performance measures are maintained at all times
– Ensure all Critical Environment (CEM) requirements are met
– Seek ways to reduce costs and improve operational standards
– 24/7 emergency call support and site attendance is required

Risk Management
– Assist in the implementation and management of a property risk management program
– Support the implementation and monitoring of disaster recovering and business continuity plans
– Follow established escalation procedures and incident reporting procedures
– Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Achieve Key Performance Indicators and Service Level Agreement targets

Sound like the job you’re looking for?  Before you apply, it’s also worth knowing what we are looking for

Client Focus & Relationship Management
– Ease of interaction with a wide range and wide level of client staff
– Ability to manage conflict and balance between client and firm requirements
– Has a customer-oriented attitude
– Demonstrates proactive & professional approach to customer service

Project Management & Organizational Skills
– Excellent planning & organizational skills to prioritize work and meet tight deadlines
– Proven ability to manage multiple and complex operational matters on a daily basis

Problem Solving & Strategic Thinking
– Capacity to deal with ambiguity and solve complex problems effectively
– Analytical, proven ability to solve problems using a quantitative approach
– Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

• Demonstrated superior people management skills – ability to lead team effectively, train them well, and promote open, constructive and collaborative relationships at all levels

• Strong communicator – Good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener

• Passion for quality – has an eye for detail to make sure the best delivery of services

• Self-motivated; confident & energetic

• Ability to effectively deal with stressful situations

• Flexible – able to adapt to rapidly changing situations

• Strongly goal-oriented – able to focus on meeting all performance targets

• Is a team player – able to cooperate and work well with others to meet targets

• Proven ability to initiate and follow through with improvement initiatives

• Exhibits honesty & trustworthiness

• Open to new ideas & willing to challenge status quo

What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply Today!

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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