HR Operation Specialist

What's the role?

This role would provide important administrative support to the HR team, specifically with tasks related to employee records and addressing employee concerns.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

Employee Documentation

• Generating and issuing employee letters – Offer, Appointment, Promotion, etc
• Maintain & Update Employee Documentation & Records in HRIS
• Employee Exit process management
• (Miscellaneous) Liaison with Finance team & external vendors for payments

Employee Grievance Handling

• Experience of working on the Service-Now / Query redressal platform
• Knowledge of categorizing and assigning queries to relevant stakeholder
• Able to address employee queries on benefits, payroll, PF & gratuity
• Liaison with inter/intra department to resolve employee queries
• Liaison with Insurers / Brokers for employee Mediclaim & Insurances related queries
• Strive to meet TAT expectations to create WOW ! experience for employees

Known for our focus on providing fulfilling careers and a culture of Performance with Care, we are Ranked 16 th amongst India’s Best Workplaces and 17th Among Asia’s Best Workplaces by Great Place to Work Institute® . Watch these videos to know more:
Celebrating 25 years of Hilti India in style - Hear what our employees have to say on Hilti India's legacy | #25YearsOfHilti - Hilti India – A great place to work for Women -

What do we offer?

Your responsibilities will be great and, with them, we’ll give you the freedom and autonomy to do whatever it takes to deliver outstanding results.
We’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process which enables your career progression as soon as you’re ready for the next challenge.

What you need is:

What are the essential knowledge, experiences and skills you need for this role?

• Minimum 1-2 years of experience in handling Employee Documentation and Grievances
• Highly proficient in MS Excel & MS Word .
• Empathetic and Supportive / works with an Employee Oriented approach
• Able to convey thoughts with clarity / Good Communication skills.
• Pro-active and able to navigate his/her way to close topics

Why should you apply?

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork, ability and competitive drive, no matter what your background.