Product Design Professional

Product Design Professional

Job Req ID: 33922

Posting Date: 3 Jun 2024

Function: Product & Propositions

Unit: Digital

Location:

RMZ Ecoworld, Devarabeesanahal, Bengaluru, India

Salary: Competitive

Why BT?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Responsibilities

• Design Thinking & Expertise: Strong design skills and a clear understanding of design principles, processes, and methodologies. Applying a human-centered, iterative design process to solve complex problems and create user-friendly solutions.

• Prototyping and Wireframing: Creating low-fidelity and high-fidelity prototypes and wireframes to visualize and test design concepts.

• Visual Design: Creating aesthetically pleasing interfaces aligned to design best practices and digital brand guidelines.

• Interaction Design: Designing the interactions and behaviors of a product, ensuring it's intuitive and user-friendly.

• Information Architecture: Structuring and organizing information and content for easy navigation and understanding.

• Usability Testing: Conducting usability tests to gather user feedback and refine designs accordingly.

• Strategic Thinking: Capacity to align design strategies with broader business goals and objectives.

• Professional Development: Actively seek opportunities for professional growth and be open to receiving mentorship from senior designers to enhance design knowledge and skill set.

Skills

• User-Centered Design: Your expertise will involve placing the end user at the forefront of the design process, actively seeking, and integrating user feedback to align products and solutions with user expectations and preferences.

• Usability and UX Design Principles: A foundation in UX design principles is key. Understand how users interact with interfaces, including navigation, information architecture, and usability testing.

• Design Tools: Proficiency in design software and tools such as Figma, Adobe Creative Suite, Mural, Sketch etc.

• Supporting Strategic Thinking: Support the alignment of design strategies with the company’s broader business goals and objectives.

• Feedback Handling: Openness to giving and receiving feedback constructively to foster a culture of continuous improvement.

• Design System Knowledge: Clear understanding of design systems and proficiency in using design libraries and components effectively.

• Stakeholder Management: Effective management of relationships with internal and external stakeholders.

Experience

We are looking for individuals who are open to embrace learning opportunities at every turn. You'll be fully aligned with our 'build, measure, learn' mantra, consistently prioritizing the user experience in your approach.

• A minimum of 2-3 years of experience as Product Designer/UX Designer (or in similar roles), experience working on SaaS products and colleague facing tooling would be advantageous.

• The ability to take a project from inception to completion, continuously enhancing the customer experience.

• Previous experience working within lean and agile teams.

• Exceptional collaboration and communication skills, with a knack for simplifying complexity.

• A lean approach to action, always seeking efficient ways to deliver greater value to both customers, colleagues’, and the business.

• An entrepreneurial and adaptable mindset, actively removing obstacles to achieve results.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.