Product Manager - Cards

Join us in creating a future where dreams are realised!

At TVS Credit Services Ltd. , we are on the lookout for passionate individuals who are ready to turn aspirations into achievements. If you're ready to embark on a fulfilling journey, where you can embrace creativity and innovation to empower people, this is the place for you.

Let's build a future together where your talents find their full expression!

Job Purpose:

This role is responsible to build strategic products and improve the customer usage rate of Insta Card. Including creating / improvising the customer journey, product construct / offering, introduction of features like BBPS, UPI lending stack, ONDC, etc along with suitable partners (Banks / FinTech’s). The scope shall also include continued market benchmarking and actions taken to improve each product’s adoption/ repeat usage rate.

Key Responsibilities:

• Identification and development of strategic product actions with other internal stakeholders and external such as banks, service providers and other fin-tech partners
• Handle end to product road map and execution including, ideation, partner scouting , product pitching, negotiating commercials, closure, and agreement.
• Identifying emerging opportunities & build the product for non-users to improve the over usage rate, conveniency and thereby enhancing the customer experience to grow the business.
• Build positive working relationship at all the levels with all stakeholders with the organization and with the partners.
• Benchmarking competition and build new feature along with success metrics aligning in line with the lending / Insta Card business.
• Manage the expected / planned business deliverables from the products.

Job Requirements:

• Post Graduate / MBA
• 12+ years of industry experience within product / tech, sales, managing customer journey
• Ability to formulate and adapt product requirement & product partnership
• Ability to handle multiple priorities and demands in a fast-paced dynamic environment
• Takes direction, documents expectations, then executes with minimal further direction
• Sound understanding and knowledge on the card transaction and payment product flows
• Strategic and analytical thinking
• Strong communication and interpersonal skills
• Problem solving and decision-making skills
• People Management & Networking skills