System Engineer

Job Description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Systems Engineer will be responsible for developing automation, deployment and optimizing various infrastructure components deployed world-wide and will be working closely with Development/Engineering, DBRE, Networking, Support teams to provide 24x7 Support for Qualys production applications.

DUTIES AND RESPONSIBILITIES:

• Develop additional modules and features on existing applications.
• Enhance the capabilities of existing applications.
• Build new infrastructure automation applications.
• Provide support on deployed infrastructure automation applications and maintain them in production environment. Provide data and root cause analysis for each service impacting incident with all possible corrective actions for improvement.
• Work with multiple teams in analyzing each service outage, measure, maintain and present the service quality metrics to management.
• Responsible to maintain 24/7 service to customers and reduce MTTR in case of service interruption.
• If required work with internal or external customers to identify and resolve issues related to Qualys products and services.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• BS or Engineering in Computer science or electronics or related IT focused.
• Good knowledge of Unix/Linux systems including hardware, software and applications.
• Basic Knowledge of VMware and other virtualization products.
• Basic Knowledge on atleast one of public cloud platforms like AWS, Azure, GCP and other cloud platforms.
• Hands on experience with shell scripting, Python
• Should have basic understanding of Ansible, Terraform, Jenkins
• Should be able to adopt new development tools and technologies.
• Hands on experience with infrastructure automation tools like Fabric, Cobbler, Packer
• Should have good knowledge of information security principles and practices, understanding of security protocols and standards.
• Applicant should have a valid passport.
• Must be able to work in a cross cultural environment.
• Must have exceptional verbal, written, interpersonal and presentation skills.
• Must be able to work on 24/7 on-call schedule.
• Must be able to work constructively in team environment.