Account Support Associate - Remote Work

Job Description:

We are looking for a dedicated and experienced Account Support Associate to join our team at Hilton, based in Kolkata, West Bengal. This role will be remote work, so the successful candidate must be able to work independently and efficiently.

Responsibilities: - Provide excellent customer service and support to key accounts - Assist in coordinating and managing client accounts - Communicate effectively with clients, colleagues, and partners - Manage and maintain client databases and records - Prepare reports and analysis on account performance - Assist in developing strategies to increase account retention and growth - Collaborate with internal teams to ensure client satisfaction - Stay up-to-date on industry trends and best practices

Requirements: - Bachelor's degree in a relevant field - 4+ years of experience in account management or a related field - Hardworking and adaptable personality traits - Strong persuasion and planning skills - Excellent communication and interpersonal skills - Ability to work independently and meet deadlines - Proficiency in Microsoft Office and CRM software - Prior experience in the hospitality industry is a plus

Benefits: - Travel & spending expenses covered - Travel opportunities for training and conferences - Company-provided transportation for work-related travel - Competitive salary and benefits package - Opportunities for career growth and development

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.