Account Support Specialist - Remote Work

Job Description:

We are seeking a passionate and resilient Account Support Specialist to join our team at Bharat Heavy Electricals Limited. This is a remote work position based in Delhi, India. As an Associate Level team member, you will be responsible for providing support to our clients in managing their accounts and ensuring customer satisfaction.

Responsibilities: - Communicate with clients to understand their account needs and provide timely and accurate support - Analyze account data and trends to identify opportunities for improvement and growth - Collaborate with internal teams to ensure seamless account management and resolution of any issues - Assist in creating reports and presentations to update clients on account performance - Stay up-to-date on industry trends and best practices in account management - Provide exceptional customer service and build strong relationships with clients

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 2 years of experience in account management or customer support role - Strong decision-making and analysis skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite and CRM software - Ability to adapt to a fast-paced and changing environment

Personality Traits: passionate, resilient Soft Skills: decision-making, analysis

Benefits: - Gym membership - Free food - Free accommodation

Working Environment: At Bharat Heavy Electricals Limited, we embrace diversity and create an inclusive culture that values and respects all perspectives. We believe in supporting our employees and providing a positive work environment where everyone can thrive.

Equal Opportunity Statement: Bharat Heavy Electricals Limited is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, or disability. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected.

Deadline to apply: May 8, 2024

If you meet the requirements and are excited about the opportunity to join our team as an Account Support Specialist, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.