Client Services Manager

Company Description Aura Event & Experiences is an award winning multi-disciplinary event agency. We specialize in various types of events and experiences including brand and service launches, inaugural and protocol events, seminars and conferences, dealer meets, live concerts for TV and non-TV, special events, and space and environment design. Our activities span across India and international locations. We pride ourselves on attention to detail, robust clientele and meticulous planning. Role Description The Client Services Manager will be responsible for managing client relationships, ensuring customer satisfaction, and providing excellent client services. The role involves coordinating and overseeing all aspects of events and experiences, including planning, execution, and post-event follow-up. The Client Services Manager will also collaborate with internal and external stakeholders to ensure the success of each project. Qualifications Strong PPT and communication skills Experience in client services and customer satisfaction Analytical skills for problem-solving and critical thinking Attention to detail and organizational skills Ability to multitask and manage multiple projects simultaneously Knowledge of event management and industry trends Excellent time management and decision-making skills Strong interpersonal skills and ability to work well in a team Flexibility and adaptability to handle changing priorities and situations Bachelor's degree in event management, marketing, communications, or a related field