Customer Relations Executive

ABOUT US:-

￮ Since its incorporation in 2005, started off with extracting butter and fats from Sal seed and Mango kernel and gradually forayed into exotic products and specialty fats.

￮ A global pioneer in the manufacturing of Specialty Fats from Tree-Borne and Plant-Based Seeds.

￮ The World’s only producer of Mango based Cocoa Butter Equivalent (CBE), Sal Based CBE, Shea-based Cocoa CBE and Mango, Sal, Shea based Specialty fats and butters.

￮ Recipient of 90+ International and National awards for its successful and unique business model, its role in empowering communities and its contribution to nation building

￮ Accredited with ISO and quality certifications, recognized by GOL, as a ‘Star Export House’ and is a member of Federation of Indian Export Organization

￮ Enjoys undisputed leadership as a key supplier to the World’s Leading Fortune 500 Companies in Food, Chocolate, Confectionery and Cosmetic Industry

Job Description of Customer Relationship Executive (CRE)

KEY RESPONSBILITIES :-

• Responsible for achieving Sales target on bringing new customers on board &

maximizing the revenue of Sales.

• Responsible for updating the Sales Calls/ Sales Lead in Sales Module

• Maintain Inquiry log on day to day basis with proper & accurate feedback.

• Maintain good business relationship with our valuable Customers, Sales persons, other

departments.

• Need to prepare Know Your Customer (KYC) documents for the region allotted.

• Need to prepare the market report

• Post Shipping & pre-shipping (KYC) documents approval from the Sales Manager for

smooth transition of the business.

• Handling all Customer service related responsibilities & escalation to Sales Manager/ HOD's/ BM

• Development of Marketing Materials/ Sales Presentations to support sales and customers.

• Collaborate with cross functional teams to help Sales deliver customer requests.

• Responsible for preparing new prospective customer list and making cold calling accordingly.

• Required to submit Daily MIS report to the CRM Sales.

• Organize video conference calls as needed by the sales team.

• Responsible to prepare minutes of meeting of each sales meeting

• Responsible for preparing exhibition list and related work.

• Any other work given by the Management from time to time.

EDUCATIONAL QUALIFICATIONS AND CERTIFICATION REQUIRED

Any graduate from any stream.

RELEVANT AND TOTAL YEARS OF EXPERIENCE

03 to 08 years of experience in relevant profile

WHAT WE OFFER :-

1) Training will be provided in Raipur location for 6 to 8 months.

2) Free Accommodation & Partial Meals will be provided in our Guest House.

3) Insurance provided.

4) Domestic as well as International Travel Profile.

Our Company website :

Sharing Some links to know more about Manorama group :-

OUR PRESENCE:-

Head Office:- F-6 Anupam Nagar Near TV Tower, near Ganesh Temple, Raipur, Chhattisgarh PIN : 492007

Mumbai Office:- 403, Sahar Plaza Midas II, Andheri - Kurla Rd, opposite to J B Nagar Metro Station, Andheri East, Mumbai, Maharashtra 400059.

Manufacturing Unit:- P.H.N. 0033, Khasra No. 2467/2474, 1/2,Near by IIDC Birkoni, Village Birkoni, Paraswani Road, Dist: Mahsamund, Chhattisgarh, (CG)

Email ID:-