Customer Relationship Manager

We are Hiring Customer Relationship Manager for Leading & Luxurious Retail Showroom

Location - Chennai

Position- Customer Relationship Manager - CRM

Gender- Female

Experience- 2+ years

Location- Chennai (Vadapalani)

Skillset- Lead Follow up, Customer Handling, People Management

Requirements

CUSTOMER RELATIONSHIP MANAGER Requirements:

Building and maintaining profitable relationships with key customers.

Overseeing the relationship with customers handled by your team.

Resolving customer complaints quickly and efficiently.

Keeping customers updated on the latest products in order to increase sales.

Meeting with managers in the organization to plan strategically.

Expanding the customer base by upselling and cross-selling.

Understanding key customer individual needs and addressing these.

Conducting business reviews using CRM programs.

Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements:

A bachelor’s degree in administration or a related field.

A minimum of 3 years’ experience.

Excellent interpersonal and communication skills.

Proficient in all Microsoft applications.

Superior product knowledge.

A team player with leadership skills.

Maintain a positive attitude focused on customer satisfaction.