Customer Relationship Officer

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Job Description - Customer Relationship Officer

Shift Day shift (Shift Timings: 9:30 am to 6:30 pm)

Skillset -1-year experience in Banking /Freshers if they are Bcom students & Interested in sales /

Qualification: - Any Graduates

5.5 Days working 2-day week offs. 1st and 3rd Saturday will we working day

Salary : 19,500 CTC for Fresher
Take home 15,800 21,500 CTC for 1 year experience
Take home 17,500 22,500 CTC for 2 years experience
Take home 18,200


JOB ROLES

Virtual Relationship Manager

Managing relationships with customers


Conducting customer interviews.


Identifying and communicating customer needs.

Resolving customer issues and concerns

Developing and implementing marketing

strategies to grow the customer base.


The VRM is responsible for managing the entire Banking and Financial needs of the customer as a Single Point of Contact from the Bank. Additionally, a Product Specialist such as Investment Specialist / Business Banking Specialist along with Client Service Manager form the entire service team for each Client.

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